FAQ

We ship all our orders fully tracked with DHL Express.

Right now we only ship to Germany, but stay tuned as we continue to expand! If you’d like to be notified when we’ll ship to your country, email us at support@waveprogress.com.

Once you place your order, it’ll process within 1 business day. From there we’ll ship it out and send you your tracking number once it’s out the door. Give your tracking number 24 hours to update once you receive it, and then wait patiently for your fashion game to completely change!

If you’d like to make a change to your order, including your shipping address, send us an email at support@waveprogress.com as soon as you can! We’ll do our best to catch your order before it ships out.

Hurry the fuck up! There’s only a short window of time for us to edit or cancel your order. E-mail support@waveprogress.com and we’ll do our best to work some magic for you.

You’ll receive a shipping confirmation with your tracking number as soon as your order ships out. Give that tracking number 24 hours to update once you receive it, and then you can follow your order on it’s journey to you.

If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at support@waveprogress.com and we’ll help track it down!

The material is made from 100% organic cotton.

Our production facilities are based in Italy, Portugal and Bangladesh. 

Our t-shirts and hoodies are currently made in Bangladesh in cooperation with Stanley/Stella.

Our next collection will be produced independently in Italy.

We are convinced that manufacturing in Asia is a good thing if it is done well. And doing it well means respecting the rights of the men and women we employ. It means enabling them to acquire new knowledge and to be trained and informed.

In Dhaka, our 19-strong team, which is made up exclusively of Bangladeshis, inspects our five partner factories every day. All GOTS certified and all audited by the Fair Wear Foundation, of which Stanley/Stella is a recognised member.

Yes, all of our products are GOTS certified!

GOTS is the abbreviation of the Global Organic Textile Standard. The most stringent certification for textiles made from organic fibres. It follows the entire production chain from the cotton fields: from harvesting to the production of the fibres, to sewing the parts together, to the final product before printing and even to the export of our clothes! It certifies that the Stanley/Stella cotton is grown without genetic engineering or chemicals and is processed and dyed without any banned toxins. In addition, GOTS guarantees compliance with social standards of the International Labour Organization along the entire production chain.

Yes, all of our products are OEKE-TEX certified.

Trust cannot be bought, only earned. The OEKO-TEX Standard 100 certifies the absence of harmful chemical substances in all Stanley/Stella products with its "Confidence in textile" label. An independent control and certification system ensures that all raw, intermediate and end products of textiles are given special attention:

- the precautionary principle, which prohibits certain potentially harmful substances, even if they are not (yet) prohibited by law

- the absence of chemical substances harmful to health and the environment

- the restriction of the lead content in the dyes.

We are also proud to announce that Stanley/Stella is certified by PETA. This means that we do not perform or commission any animal testing on ingredients, formulations or finished products and promise never to do so. In addition, our clothing is made from 100% vegan materials, so you can rest assured that no harm was done to anyone during its manufacture.